What are telephony-CRM integrations you say? So glad you asked! It’s a way to make hard and soft phones connect to contact managers, (like Microsoft Outlook), and CRMs, (like Sugar and Salesforce). Your contact managers and CRMs are programs and software pieces you already know and use everyday. We just want to make it easier to put all these pieces together, saving you time and keeping you from losing track of important calls.
Our InGenius integrations are really smart applications. Over the next few posts, I’m going to show you the smartest ways to use these smart applications. If there is anything in particular you’d like to see, let me know.
What a great way to start 2012!